Frequently Asked Questions

Find clarity on our services and tools

Which regions in Switzerland do you serve?

Our solutions cover all Swiss cantons. We maintain region-specific modules to reflect local administrative requirements and reporting standards.

Can I integrate BookkkeepingEdge with existing systems?

Yes. We support data import and export in standard formats, plus API connections to common operational platforms for seamless workflow integration.

How is my data secured?

We utilize encrypted transmission, secure Swiss-based servers, and strict access controls. Routine auditshelp the highest levels of protection.

Do you provide training materials?

Absolutely. Our resource library includes step-by-step guides, video tutorials, and optional live onboarding sessions to get you up to speed.

What support channels are available?

Email support is available during business hours. Professional and Enterprise clients can access live chat and a dedicated account advisor.

How do I change my subscription plan?

Log into your dashboard, select the subscription section, choose a new plan, and confirm. Changes take effect immediately.

What is the onboarding process?

After sign-up, we verify your organization details and guide you through a quick setup wizard to import initial records and configure preferences.